Privacy Policy

1. Introduction

Nebulixy ("we", "us", or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website nebulixy.com (the "Site") or purchase our products and services. By using the Site, you consent to the collection and use of information in accordance with this policy.

2. Information We Collect

We may collect the following types of personal information from you:

  • Personal Identification Information: Name, email address, phone number, shipping/billing address, contact person details, and other similar information you provide when placing an order or contacting us.
  • Payment Information: Credit card details, PayPal information, or other payment method details (processed securely through third-party payment processors).
  • Usage Data: Information about how you use our Site, including IP address, browser type, pages visited, time spent on pages, and device information.
  • Order Information: Details about your purchases, order history, shipping preferences, and communication related to your orders.

3. How We Use Your Information

We use the collected information for the following purposes:

  • Process and fulfill your orders, including shipping and delivery of products.
  • Communicate with you about your orders, inquiries, or customer service requests.
  • Improve our Site, products, and services based on your feedback and usage data.
  • Send you promotional communications (with your consent) about new products, offers, or updates.
  • Comply with legal obligations and protect our rights and interests.
  • Prevent fraud and ensure the security of our Site and transactions.

4. Disclosure of Your Information

We do not sell, trade, or rent your personal information to third parties. We may disclose your information in the following limited circumstances:

  • To trusted third-party service providers who assist us in operating our Site, processing payments, or delivering products (e.g., shipping carriers, payment processors).
  • To comply with legal requirements, such as responding to a court order or government request.
  • To protect our rights, property, or safety, or the rights, property, or safety of others.
  • In connection with a business transaction, such as a merger, acquisition, or sale of assets.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

You have the right to:

  • Access, correct, or delete your personal information by contacting our customer service team.
  • Opt out of receiving promotional communications from us at any time (follow the unsubscribe instructions in our emails).
  • Request a copy of the personal information we hold about you.

To exercise these rights, please contact us using the information provided below.

7. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top of the policy. We encourage you to review this policy periodically for any changes.

Questions About This Privacy Policy

If you have any questions or concerns about our Privacy Policy or our data practices, please contact us:

Email: customer@nebulixy.com

Tel: 0822 3452 7601

Address: DUSUN DESA, RT/RW 006/001, KEL. CIPAKU, KEC. CIPAKU, KAB. CIAMIS, PROV. JAWA BARAT, INDONESIA